Policy

- ORDERS CANNOT BE SPLIT INTO MULTIPLE DELIVERIES AND WILL BE SHIPPED AND DELIVERED AS A SINGLE SHIPMENT IN ACCORDANCE WITH OUR SHIPPING PARTNER'S POLICY.

- POLICY ENABLES CUSTOMERS TO INITIATE RETURNS EXCLUSIVELY WHEN THE COURIER IS PRESENT FOR DELIVERY ONLY.

- CUSTOMERS HAVE A WINDOW OF 3 DAYS TO EXCHANGE THEIR ORDER, PROVIDED THE ITEMS REMAIN IN THEIR ORIGINAL CONDITION. THIS STREAMLINED PROCESS ENSURES PROMPT RESOLUTION WHILE MAINTAINING PRODUCT INTEGRITY.

- TO PLACE YOUR EXCHANGE PLEASE CONTACT US VIA:

EMAIL: info@basethebrand.com

TELEPHONE: +201036888878

INSTAGRAM: basethebrand_